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Gatorlink Email

Web Access

UF students have their email provided through the Gator Cloud service, powered by Microsoft's Office365 program. This inbox can be accessed at http://outlook.com/ufl.edu. Please note that forwarding of these emails is prohibited in order to meet legal and compliance obligations relating to security and retention of electronic records.

Non-Students (Faculty, Staff, Employees, and others) should access their email through UF Exchange, accessed at http://mail.ufl.edu.

Gator Link Email Settings

If you would like to set up email software on your PC or Macintosh, you can find specific instructions for configuring popular email clients here.

If you are familiar with email software configuration, use the following settings:

Gator Cloud Email (outlook.com/ufl.edu)

While different device configurations will require different items, the following are standard settings using an Exchange configuration.

  • Username: username@ufl.edu
  • Password: Your Gatorlink Password
  • Domain: ad.ufl.edu
  • Server: outlook.office365.com

Webmail 2.0 Email (webmail.ufl.edu > Webmail 2.0)

  • Incoming Mail Server: imap.ufl.edu
  • Incoming Encryption: SSL
  • Incoming Port: 993
  • Outgoing Mail Server: smtp.ufl.edu
  • Outgoing Encryption: TLS or STARTTLS
  • Outgoing Port: 587

Also ensure your email client has enabled authentication for outgoing emails, and that the authentication type (Gator Link Username and Password) is the same as for your incoming mail settings.

Email Problems

If this is the first time using your email software and you are not successful, carefully recheck your email settings. Case is important when typing your username (should be lower case) and password (should be in the case you originally typed the password, usually lower case). Any setting that asks for your email address or return address should be in the format: username@ufl.edu

If you are not able to open a web browser and browse the web after connecting to the Internet, the problem may be a connectivity problem rather than an email problem.

You should check the status of your account for the following possible problems that effect email:

  • An expired password
  • An expired account
  • Mailbox does not exist
  • Exceeded mailbox quota

You can check the status of the account by connecting to the myUFL Portal at http://my.ufl.edu. Click on the Main Menu link along the top. Then click on My Account. There you can check your account status and change your directory information.

For help using other methods to delete mail or for other email problems, you can contact the UF Computing Help Desk.


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