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Changing A Deliver-to Address

If you are an IDM at UF, you might get requests from your department to change an employee's deliver-to field to deliver mail to the employee's Exchange mailbox. Follow the steps below to change the deliver-to field.

  • In myUFL, go to Main Menu > Identity Access Management > Identity Management > Manage Identity Information.
  • Type in the Gatorlink username or UFID and Click Search. Go to the bottom of the screen and select the user.

  • Click on the Addresses, Telephones, Emails tab at the top.

  • In the Deliver-to field, type for the employee.

Note: The Deliver-to field can only be set to UF email addresses. For more information on the General Counsel decision governing this policy, please see this page.

  • Scroll down and click Save.

There will be a Success Message if the change was completed. The Deliver-to field will not update at the top.

You can contact your departmental IT to verify the change in the mail system.

For more information on Email Provisioning, please visit and .

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