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Changing A Deliver-to Address

If you are an IDM at UF, you might get requests from your department to change an employee's deliver-to field to deliver mail to the employee's Exchange mailbox. Follow the steps below to change the deliver-to field.

  • In myUFL, go to Main Menu > Identity Access Management > Identity Management > Manage Identity Information.
  • Type in the Gatorlink username or UFID and Click Search. Go to the bottom of the screen and select the user.



  • Click on the Addresses, Telephones, Emails tab at the top.


  • In the Deliver-to field, type username@mail.ufl.edu for the employee.

Note: The Deliver-to field can only be set to UF email addresses. For more information on the General Counsel decision governing this policy, please see this page.

  • Scroll down and click Save.

There will be a Success Message if the change was completed. The Deliver-to field will not update at the top.

You can contact your departmental IT to verify the change in the mail system.

For more information on Email Provisioning, please visit http://identity.it.ufl.edu/process/technologies/email-provisioning/ and http://identity.it.ufl.edu/wp-content/uploads/2014/10/Affiliations-Table-Email-Provisioning.pdf .


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